Technical support

MDF4, CSV, MAT, ASC and BLF.

Yes, live trace options are available.

Yes, there are separate products supporting that. See the data logger comparison for channel counts across the range.

CAN live view, filters, triggers, sleep modes and DBC support.

Make sure the driver is installed. If not, you can find it in the Influx Technology folder under the Start menu.

The logger can continue logging by deleting the oldest file on a FIFO basis, or stop logging. REXDESK includes an option to format the logger. FIFO is enabled by default.

Yes, it works with the K-BOX, but you will need to power the K-BOX from a separate power source, since REXGEN has no auxiliary power out.

Under the Help section in the REXDESK software.

The installer is in the Influx Technology folder under the Start menu. If it is not there, download it from the documentation site.

Under 87 mA in full operation and under 2 mA when CAN is not active.

REXGEN does not provide real-time physical data. Retrieve the data log and post-process it with a DBC file to view the physical values.

Under the Help section in the REXDESK software.

2.5 m CEP.

Under 87 mA in full operation and under 2 mA when CAN is not active.

The logger can continue logging by deleting the oldest file on a FIFO basis, or stop logging. REXDESK includes an option to format the logger. FIFO is enabled by default.

Yes, it works with the K-BOX, but you will need to power the K-BOX from a separate power source, since REXGEN has no auxiliary power out.

No, but modifications can be made for bulk orders on demand.

The installer is in the Influx Technology folder under the Start menu. If it is not there, download it from the documentation site.

Use a DBC file; after collection the data can be exported as CSV.

No. Allow around two minutes before starting your trial so the receiver can acquire a minimum of four satellites.

The logger records CAN signals only.

Yes.

You can find the complete pinout guide here.

Under 300 mA in full operation and under 2 mA when CAN is not active.

The logger can continue logging by deleting the oldest file on a FIFO basis, or stop logging. REXDESK includes an option to format the logger. FIFO is enabled by default.

Yes, it works with the K-BOX, but you will need to power the K-BOX from a separate power source, since REXGEN has no auxiliary power out.

The installer is in the Influx Technology folder under the Start menu. If it is not there, download it from the documentation site.

REXGEN does not provide real-time physical data. Retrieve the data log and post-process it with a DBC file to view the physical values.

There could be several reasons:

1. Ensure the SIM card is active and has sufficient data
2. Ensure the GPRS/LTE antenna is connected to the logger
3. Check the server and APN settings of the logger

No SIM card is supplied. Most standard SIMs are suitable. If in doubt, ask our support team.

Make sure the REBEL driver is installed on your computer. See the REBEL documentation for instructions.

Open the Licence Manager from the DIALOG Help section, note the activation identification code and deactivate the licence on the existing PC. On the new PC, use the “I moved from another PC” option.

There could be several reasons:

1. Ensure you have configured the correct baud rate
2. Make sure the physical connections are correct
3. Ensure the CAN bus is terminated

For more, see the troubleshooting flow chart in DIALOG Help or the CAN bus troubleshooting guide.

There could be several reasons:

1. Ensure you are using the proper Tester and Module Ident in the ISO settings
2. Ensure the PID added is supported by the vehicle
3. Disable the “Send start section” and “Sample only valid PID” options in the ISO settings

There could be several reasons:

1. Ensure the GNSS bus is added to the configuration
2. Ensure the GNSS antenna is interfaced with the logger
3. Ensure the vehicle is not somewhere without satellite signal
4. If CAN is logged along with GNSS, make sure the CAN bus is active; if it is not, GNSS logging will stop after some time

You can retrieve data from a REBEL logger in two ways:

1. Using the DIALOG software via USB cable, from the REBEL Explorer option
2. Directly from the SD card by plugging it into the PC

REBEL data loggers use rechargeable batteries for the real-time clock. If the logger has not been used for several weeks the battery voltage will be low. Plug the logger into a 12 V power source and leave it for more than 12 hours to charge the cell, then set the time and confirm the logger keeps it. If the logger still shows the wrong time, the battery might be dead and need replacing.

The standard SLA period for DIALOG is one year (key-based and dongle-based licences can be purchased with a longer SLA). Once the SLA period ends the software shows a licence expiry notification and you are no longer eligible for new software or firmware updates. The GNSS map overlay is a subscription-based feature and will be disabled. All other functions are unaffected.

Ensure the AUX power settings are enabled in the configuration properties. See the K-Series documentation for how to do this.

The SIM insertion guide is in the REBEL documentation.

Influx Technology recommends SanDisk Extreme Pro SD cards for its data loggers.

• F1: CAN 1 (MS) bus traffic
• F2: data logger configured and ready
• F3: instrumentation / trigger status
• F4: GPS status, flashes when acquiring data
• F5: CAN 0 (HS) bus traffic
• Status: on = waiting, flashing = logging
• Connect: on = connected over USB, WiFi or LTE
• SD card: lit when a card is detected

There could be several reasons:

1. Ensure you have an active internet connection
2. If you are on a corporate connection, make sure the proxy is disabled
3. The map overlay is disabled if you do not have an active licence

The REBEL CT is the most rugged logger in the range, with an IP65-rated enclosure. It records two CAN 2.0 and two CAN FD channels plus two LIN channels alongside analogue and digital inputs, and supports advanced protocols such as XCP and CCP.

SDXC cards up to 128 GB.

The installer is in the Influx Technology folder under the Start menu. If it is not there, install it from the documentation site.

You can find the complete pinout guide here.

250 to 400 mA in operation and under 2 mA in power-down mode.

Yes. The REBEL LT has USB isolation that protects both the device and your laptop. The isolation barrier prevents voltage spikes, ground loops and other electrical disturbances from reaching the USB port.

Yes. The REBEL LT records standard OBD-II live data, and DIALOG provides pre-configured options for commonly used OBD PIDs.

Watch the video tutorial ↗

You can find the complete pinout guide here.

250 to 350 mA in operation, under 2 mA in power-down mode and 80 mA in sleep mode.

Yes. The REBEL LT supports J1939 PGN-based decoding, including DM1 messages, so data from heavy-duty vehicles and off-highway equipment can be interpreted without extensive configuration.

You can retrieve data from a REBEL logger in two ways:

1. Using the DIALOG software via USB cable, from the REBEL Explorer option
2. Directly from the SD card by plugging it into a PC

Yes. Format the SD card in the REBEL LT at least once before using it this way, then:

1. Insert the SD card into the PC
2. Open DIALOG
3. Right-click the configuration you wish to send to the logger
4. Choose “Send configuration to SD card”
5. Choose the SD card
6. Select the 5.3 version firmware
7. Insert the card in the logger and power it on

The REBEL LT takes SDHC cards up to 64 GB, enabling extended recording durations and large datasets.

Search for “Rebel Drivers” in the Windows search bar. If nothing is found, install from C:\Program Files (x86)\Influx Technology\DiaLog5.3.0.0\RebelDrivers.

There could be several reasons:

1. Ensure you have configured the correct baud rate
2. Make sure the physical connections are correct
3. Ensure the CAN bus is terminated

For more, see the troubleshooting flow chart or the CAN bus troubleshooting guide.

There could be several reasons:

1. Ensure you are using the proper Tester and Module Ident in the ISO settings
2. Ensure the PID added is supported by the vehicle
3. Disable the “Send start section” and “Sample only valid PID” options in the ISO settings

Connect your REBEL LT to your computer, open DIALOG and click “Set Time” in the top menu to sync the logger with your computer's clock. REBEL data loggers use rechargeable batteries for the real-time clock, so if the logger has not been used for several weeks the battery voltage may drop. Plug the logger into a 12 V power source for more than 12 hours to charge it, then set the time and confirm the logger keeps it. If it still shows the wrong time, the battery might be dead and need replacing.

Ensure the AUX power settings are enabled in the configuration properties. See the K-Series documentation for how to do this.

For optimal performance and data integrity, SanDisk Extreme Pro SD cards are highly recommended. Influx Technology does not guarantee smooth functioning of the logger with other SD cards.

• F1: CAN 1 (MS) bus traffic
• F2: data logger configured and ready
• F3: instrumentation / trigger status
• F4: GPS status, flashes when acquiring data
• F5: CAN 0 (HS) bus traffic
• Status: on = waiting, flashing = logging
• CN (connect): on = connected to DIALOG, blinking = attempting to connect or active communication

Yes. DIALOG Configurator is free and covers configuring a REBEL LT with basic functionality. Other versions of DIALOG can be purchased depending on your requirements; see the DIALOG page for the features of each version.

The REBEL LT enters power-down mode after both CAN buses stop sending messages, first waiting for the time specified in the configuration. It exits power-down mode when it receives any CAN message on CAN 0 or CAN 1.

A single K-TC works in three modes:

• Thermocouple data to CAN: measure thermocouple data and put it onto a CAN or CAN FD network for other modules and ECUs
• Standalone data logging: integrated 8 GB eMMC storage logs timestamped temperature data on the device itself, with no separate logger needed
• USB connected to a PC: configure, calibrate and view your data with a single device, using the oscilloscope option

Yes. K-CAL supports connecting and configuring up to five K-TC devices simultaneously.

±1°C across the range.

0.001°C, so very small temperature differences can be discerned. This makes the module suitable for applications where detailed and accurate temperature information is essential.

Two free applications are supplied: K-CAL, the configuration software for Windows, configurable via a DBC file, and K-Log, which manages the data logging functions.

Depending on configuration, the K-TC supports J, K and T-type thermocouples with 8, 16 or 32 connections, sampling at up to 20 Hz per channel.

Yes, the K-TC is galvanically isolated across the enclosure, power, CAN bus, USB and the independent thermocouple boards (each connected group of 8 thermocouples is isolated separately). This prevents ground loops and unwanted electrical interactions between thermocouple groups, protecting signal integrity and the connected equipment.

Isolation protects both the equipment and connected devices. The isolated barrier stops voltage spikes, ground loops and other electrical disturbances from reaching the CAN bus and USB port, or the connected laptop.

Yes, the K-TC can be professionally calibrated on demand and certified. Contact us to arrange it.

WakeOnCAN lets K-TC modules power up from deep sleep in response to activity on the CAN bus, and power down again when the bus goes quiet. This conserves power where data capture is intermittent.

C:\Program Files (x86)\Influx Technology\Influx K-Cal\TCxxDriver

You can find the complete pinout guide here.

No. Pin 3 is signal ground and pin 5 is power ground. Follow the correct pin assignments to avoid grounding issues.

Yes. Multiple K-TC devices can be stacked and daisy chained with a DB9 to DB9 cable (INF4305.0). Each module in the chain needs a unique CAN ID; see the K-TC manual for how to set them.

Yes. The K-TC broadcasts onto a standard CAN bus, so it can be used with any CAN data logger.

Yes. K-Log, a separate free application, configures the K-TC for standalone logging. Download it from the software links page.

How to configure the K-TC for logging ↗

Yes. The K-TC can record to its eMMC storage and transmit over the CAN bus at the same time, useful for redundancy, backup or real-time sharing while keeping a local copy.

The K-BOX cannot log or save data independently. Connect it to a CAN data logger or interface it with the K-CAL software.

Watch the video tutorial ↗

You can generate it after interfacing the K-Series device with the K-CAL software.

Watch the video tutorial ↗

Yes, all K-Series devices support sleep modes.

The 8 and 16 channel K-TC units can be powered from an external USB port if it supplies enough power, but powering the device over USB is not recommended.

Yes, multiple K-Series devices can be connected to a single CAN bus.

Yes, CAN identifiers can be customised using K-CAL.

K-CAL has a built-in calibration tool that can be used to calibrate the device.

Yes. K-CAL enables you to generate and allocate formulas or tables to individual channels.

Yes, live trace options are available.

Make sure the REXGEN driver is installed on your computer. See the documentation site for instructions.

Make sure the Visual C++ Redistributable x64 is installed.

REXDESK does not interpolate or resample on export; data is recorded and timestamped exactly as received from the CAN bus. Gaps reflect the different transmission rates of the various CAN messages.

REXGEN and REBEL series loggers, plus Kvaser Leaf and PEAK FD interfaces.

Yes, but only files exported from Module Analyser.